INFORMATION
Care and Maintenance - Porcelain

Horizon Italian Tile recommends following these simple steps to ensure the beauty of your porcelain for its lifetime.

Post-Installation Cleaning
The first and most important step involves the complete removal of grout residue and construction debris after the initial installation. The most effective way to remove grout residue is to follow the grout manufacturers recommendations and instructions.

For products with a matte or textured finish Horizon Tile recommends using Fila Deterdek Acid Cleaner post-installation to remove thin set residue and grout haze on porcelain tile.
For products with a polished finish or finishes that are acid sensitive Horizon Tile recommends using Fila Neutral Cleaner.
Thorough rinsing with clean water is necessary to ensure successful cleaning.

Daily Maintenance
Porcelain tiles require minimal maintenance.
Daily cleaning should be performed first by sweeping or vacuuming to remove loose soil or other surface contaminants, followed by damp mopping with clean hot water.

For optimum results:
  • Choose a cleaning product that is suitable for use on porcelain tile.
  • Clean surface spills as quickly as possible.
  • Follow manufacturers recommendations for proper dilution of detergent.
  • Rinse thoroughly with clean water to remove solution in order to prevent coating or hazing.
  • For more aggressive cleaning a nylon pad or bristle brush may be required.
Horizon Italian Tile provides these recommendations to its customers as an information source only. Horizon Italian Tile can not guarantee the performance of the cleaners recommended as Horizon has no control over the application of cleaners by other parties. Horizon Italian Tile recommends testing a small area prior to using any cleaning or maintenance product to determine if it is suitable for its intended purpose. Horizon Italian Tile is not liable for damages of any nature to your porcelain tile. 
 
                       TABLE 1
Product Common Stains
Fila PS/87 Oil & Grease, Beer & Wine, Coffee, Soda, Paint, Gum, Ink, Nicotine,
Urine & Vomit, Marker, Hair Dye, Adhesive Tape Residues
Fila SR/95 Coffee, Wine, Soda, Ink, Nicotine, Urine & Vomit, Marker, Hair Dye
Fila Nopaint Star Graffiti
Deterdek Rust, Cement, Limestone, Metal Stains
Filasolv Bitumen, Wax, Adhesive Tape Residues
Fuganet Dirty Joint
 
 
 
Installation Recommendations 
 
According to the Tile Council of North America, lippage is defined as a condition where one edge of a tile is higher than an adjacent tile, giving the finished surface an uneven appearance. This condition is inherent in all installation methods and may also be unavoidable due to the tile tolerances, in accordance with ANSI A137.1. 
 
Some patterns, such as a 50% off-set (also known as brick joint), accentuate the effects of warpage and therefore result in more lippage than most installation patterns. Horizon Italian Tile recommends using a running bond pattern not exceeding a 33% offset in order to avoid lippage. The grout joint thickness can also play a role in an exaggeration of lippage. It is important to understand that widening the grout joint does not eliminate lippage, but it can make the lippage less apparent. Horizon Italian Tile recommends a minimum grout joint of 1/8” for all rectified tiles in order to avoid lippage. 
 
Lighting conditions are also a factor to be taken into consideration in the appearance of lippage. Techniques where the lighting is located at the wall/ceiling interface or mounted directly on the wall, such as cascading light, cove lighting and wall-washers, tend to accentuate the shadows cast onto the surface of the tile. This can result in exaggerated and unappealing shadows on allowable lippage and/or warpage. In order to insure an acceptable installation, it is recommended to coordinate a job site mock up with the final lighting installed. 
 
Examples of Laying Solutions:
 
 
Recycled Porcelain Tile
 
Collection % Recycled Content VOC Content Heat Island Effect Type Stock Availablity Sizes Available
Absolute* 20% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Mosaics | 8x12 | 12x12 | 8x24 | 12x24 | 16x24 | 24x24 | 24x48
Architech* 50% pre-consumer No Content Reduces Impact Porcelain US Stock 5/8x5/8 | 2x2 | 5/8x3 | 8x8 | 16x16 | 8x32 | 16x32 | 4x24 | 24x24 | 24x28
Basaltina Stone Project 40% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas 18x18 | 12x24 | 24x24 | 24x48
Blocks 42.5% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Mosaics | 18x18 | 12x24 | 24x24
Buxy 45% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas 8x12 | 12x12 | 12x16 | 18x18 | 8x24 | 12x24 | 16x24 | 24x24 | 36x36 | 24x47
Change* 40% pre-consumer No Content Reduces Impact Porcelain US Stock Mosaics | 12x24 | 24x24
Chromtech/1.0* 40% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas 2x2 | 12x12 | 12x24 | 24x24 | 18x36 | 24x48
Cuoio* 21% pre-consumer No Content Reduces Impact Porcelain US Stock 24x24
D-Sign* 20% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Mosaics | Decos | 12x12 | 18x18 | 12x24 | 24x24
Ecoleader 40% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Mosaics | Decos |12x12 | 18x18 | 12x24 | 4x24 | 24x24
Ecologik 40% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas 18x18 | 12x24
Ecotech 52% pre-consumer No Content Reduces Impact Porcelain US Stock 2x2 | 8x16 | 16x16 | 16x32 | 24x24 | 24x48
Elegance 40% pre-consumer No Content Reduces Impact Porcelain Select items stocked in US & other items Imported Mosaics | 12x24 | 18x36 | 24x24 | trim pieces
E.motions* 10% pre-consumer No Content Reduces Impact Porcelain Imported Mosaics | 12x12 | 13x13 | 12x24 | 13x24 | 24x24 | 24x48
Feel* 20% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Decos | 1x24 | 5x24 | 12x24 | 24x24
Flow* 20% pre-consumer No Content Reduces Impact Porcelain Imported 12x24 | 24x24 |
Glam* 20% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Decos | 1x24 | 6x24 | 12x24 | 24x24 | 12x48 | 24x48
Greentech 40% pre-consumer No Content Reduces Impact Porcelain US Stock Mosaics | 12x12 | 18x18 | 12x24 | 24x24
Kyoto 25% pre-consumer No Content Reduces Impact Porcelain US Stock 2x2 | 12x12 | 18x18 | 12x24 | 24x24
Lagos 25% pre-consumer No Content Reduces Impact Porcelain US Stock Mosaics | 18x18 | 12x24 | 24x24
Matouche* 35% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas 24x24
Mikado 42.5% pre-consumer No Content Reduces Impact Porcelain US Stock 1x24 | 12x24 | 24x24 | 6x24 | 6x36 | 12x36 | 18x36
More* 40% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Mosaics | Decos | 5x24 | 12x24 | 24x24 | 36x36 | 12x48 | 24x48
Nouveau* 42% pre-consumer No Content Reduces Impact Porcelain Select items stocked in Dallas Mosaics | Decos | 12x24 | 24x24 | 18x36
Plank* 20% pre-consumer No Content Reduces Impact Porcelain Imported 3x24 | 6x48 | 8x48 | 12x48
Progetto L14 40% pre-consumer No Content N/A Ceramic Imported 8x8 | 4x8 | 8x16 | 4x16 | 1x16
Reflex* 10% pre-consumer / 20% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Decos | 18x18 | 12x24 | 24x24
Sands 45% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas Mosaics | 2x24 | 4x24 | 6x24 | 18x18 | 12x24 | 24x24 | 18x36
Silverstone 40% pre-consumer No Content Reduces Impact Porcelain Select items stocked in US & other items Imported Mosaics | Decos | 18x18 | 12x24 | 24x24
Stream* 20% pre-consumer No Content Reduces Impact Porcelain Select items stocked in US & other items Imported Mosaics | 6x24 | 12x24 | 24x24
Tecnolito* 20% pre-consumer No Content Reduces Impact Porcelain Select sizes stocked in Dallas 12x12 | 12x24 | 18x18 | 24x24
Trend Q 72% post-consumer Recycled Glass No Content N/A Engineered US Stock 12x12 | 12x24 | 16x16 | 16x48 | 24x24 | 24x48 | 48x48 | 59x24 | 118x24
Vihara 70% post-consumer No Content N/A Glass Select items stocked in Dallas & US stock of other items 1/2x1/2 | 1/2x1 1/4
*Select colors contain recycled content   
 
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Showrooms
Dallas Showroom
1617 Hi Line Drive, Suite 450
Dallas, Texas 75207
t: 214.741.4447 t: 800.656.7557
f: 214.741.4463
e: info@horizontile.com

Houston Showroom
2702 W. Alabama
Houston, Texas 77098
Ph: 713.523.4500
Fax: 713.523.4504
e: info@horizontile.com
Hours
Monday-Friday 9AM-5PM
Warehouse
2455 Irving Blvd
Dallas, Texas 75207
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